FAQ

No two replacement projects are alike. In order to figure out the cost of your window or door replacement project, we will need to fully know your wants and needs. Schedule a complimentary, in-home consultation and we’ll be able to provide you with a free quote the day of your consultation. A Pella® design expert will work alongside you to visualize your idea, pick high-quality products and measure for your replacements.

In addition to offering high-quality products in various styles, we also offer payment and finance options to help make your replacement project realistic.

It’s our priority to make certain that we answer all of your questions about windows and doors from Pella of St. Paul. We’ll take a look at all the features and possibilities available to you, including material choices and energy-efficient enhancements. To make sure we can cover all of it, we recommend you allow about two hours for your consultation session.

Your in-home consultation is crucial to ensuring your satisfaction with your window and door replacement. It will help you select the ideal windows or doors for your St. Paul-area home and your budget. It’s best to schedule your no-obligation, in-home consultation when each of the decision-makers are able to be present. Our Pella® expert designer will address a variety of standard questions like:

  • Which materials (vinyl, wood or fiberglass) are right for your St. Paul-area home?
  • Which functional features do you want your windows or doors to have?
  • What level of energy efficiency is right for your home?
  • Which colors do you want?

Correctly quoting your replacement windows or entry door project is dependent on the information we receive throughout the in-home consultation. You can read more about in-home consultations here.

Installations of replacement windows and doors from Pella of St. Paul are run by a Pella® Expert InstallerSM. Under his or her guidance, Pella-certified installers will work to install your windows or doors. They must go through an extensive set of training courses to ensure your windows and doors are properly installed and adhere to Pella’s warranty criteria. You can read more about your straightforward, no-guess installation day here.

Before they can be brought on board, Pella makes installers to pass a drug test and background check. Our installers are totally backed by liability and workers compensation insurance. Beyond Pella product warranties, your installation is also covered for 10 years under the installation limited warranty and service agreement.

Pella® products meet or exceed ENERGY STAR®-certification in all 50 states and the majority of Canada. How will this affect you? Not only could you realize a drop in your heating and cooling costs, but you will help lower your impact on the environment.

The benefit of Pella® vinyl windows is that you don’t have to paint them. They are made in a number of colors, so you’ll find a color that complements your house. We do not advise painting your vinyl products; this will terminate your warranty.

Pella of St. Paul gives you services and support that big-box stores aren’t able to. Our professional staff has expertise in selling, installing and servicing Pella® windows and doors. You’ll have a specific Pella sales team, comprised of a project manager, local service technicians and quality installers. We commonly use the term “single-source accountability.” Simply get in touch with our office, your sales representative or your project manager with any questions or concerns you have, and we will get to work answering them.

There are many reasons why St. Paul-area homeowners choose Pella of St. Paul for their replacement window and door needs. Our success relies on customer satisfaction, not stock prices. All of our high-quality windows and doors are created with care and serviced by Pella’s professional Direct Sales Network. Unlike other companies who sell only through third-party channels, Pella of St. Paul has a dedicated window and entry door showroom. This unique way of doing business offers you a highly personal experience with the assistance of a local Pella®-certified team. Whether you are searching for the beauty of wood, the strength of fiberglass or the reduced maintenance of vinyl—Pella of St. Paul has a high-quality, energy-efficient and durable solution.

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